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Immediate and Open Communications on Issues are Key in Crisis
By Scott Marioni, R&J Public Relations
From The Healthcare Planning & Marketing Society of New Jersey Newsletter
 

In the past year alone, R&J Public Relations has been involved in two distinct examples of how proactive and transparent communications can help healthcare institutions succeed in challenging times. The first is Altoona Regional Health System in Altoona, Pa., which recently faced a potential nurses’ strike that threatened to unionize its entire nursing staff and negatively impact hospital services. The second was in New Jersey, where a trio of Southern New Jersey hospitals petitioned to halt participation for nine other New Jersey hospitals in an ongoing national demonstration project involving elective angioplasty being performed at facilities without cardiac surgery capabilities. The first situation threatened to disrupt a hospital system for an undetermined period of time while irreparably damaging public trust in that institution. The second threatened an important scientific project that has the potential to improve cardiac care for every resident of New Jersey, while simultaneously improving the economic outlook for hospitals across the state. Open and transparent communication was the key to managing both situations.

Absent the halo effect, how can hospitals in these types of crises remain in good standing with their constituents? For starters, hospitals can take a page from the playbook of the corporate sector and adapt to an operating environment in which halos aren’t granted, but rather earned. Many of the best-run hospitals already excel in this area, striving constantly to keep their constituents informed through proactive communications programs and build their “bank accounts of goodwill” with the community. That goodwill comes in incredibly handy in times of crises, when the public inevitably looks to make a withdrawal.

In the Altoona Regional Health Systems example issue, our agency helped the hospital system communicate its position openly on the local nursing union’s demands to eliminate “freedom of choice” for all RNs, requiring them to join the union, or suffer a strike. The system felt that this would not only have detrimental repercussions on its ability to provide quality and competitive care, but also the economic strength of the community. The system’s aggressive campaign reached stakeholders including the media, community leaders, funders and staff. Ultimately, the nursing union agreed to step back and a strike was averted.

The nine northern and central New Jersey hospitals referenced above adopted a highly-effective communications posture by uniting to launch an open and aggressive public education/outreach campaign designed to “set the record straight” on the demonstration project and elective angioplasty in general. Through aggressive outreach to the media, hospital employees, legislators, regulators and the general public, these nine hospitals succeeded in demonstrating the importance of the project to the future of healthcare in New Jersey, as well as the exceptional safety records of the hospitals involved. This was a highly complex and confusing issue that could only have been managed through open, honest dialogue with every constituent affected. As a result of our efforts, the hospitals were granted permission to continue their participation in the study, and have been positioned as leading providers of advanced cardiac care in New Jersey.

Corporations have long had to work to protect their reputations in the market with various stakeholders, avoiding crises whenever possible and managing them effectively whenever necessary. The time has come for all hospitals to take the same approach and make open, transparent communications a cornerstone of their operational strategies. Now, more than ever, it is essential for hospitals to help their communities appreciate the life-saving services they afford and to engender public support for their continuing mission to provide those services for many years to come.


R&J Public Relations, announces the promotion of Kyle Kappmeier to Senior Account Executive.

Kappmeier has been with the firm for over four years, most recently in the position of Account Executive.  As a Senior Account Executive, Kappmeier will be highly involved with managing R&J’s technology and consumer electronics accounts.

“Kyle has shown considerable growth since joining R&J, particularly in the rapidly-evolving, often complex arena of consumer electronics and technology driven accounts,” said John Lonsdorf, president of R&J Public Relations.  “He is a key part of the R&J team and we look forward to his continued contributions to the success of the agency.”

A native of Lake Hiawatha, N.J, Kappmeier studied at William Paterson University in Wayne, N.J. where he received a B.S. degree in marketing.


John Lonsdorf Gives Keynote Presentation at Rutgers Graduate Communication Symposium

 

John Lonsdorf, President of R&J Public Relations, was invited by the Rutgers University Masters of Communication and Information Studies (MCIS) Graduate Student Association (GSA) to share his public relations knowledge and expertise with program alumni as well as current masters and PhD students on April 30, 2008.

Lonsdorf’s lecture, “How Can an Organization Succeed When it's Under a Question Mark?” concentrated on effective strategies and tactics for successful crisis communication campaigns.  R&J’s highly successful track record in the development and implementation of crisis communication initiatives on a national, regional and market-specific level led the MCIS GSA to invite Lonsdorf to speak on this extremely important topic to upcoming and current communication professionals.  The lecture audience was comprised of Rutgers professors, undergraduate and graduate students, Rutgers fellows, and doctoral and post doctoral students.  

 


R&J Public Relations Named as Agency-of-Record for Smartparts, Inc.



Smartparts, Inc, a leading manufacturer and innovator driving the explosive digital picture frame market, has selected R&J Public Relations, LLC of Bridgewater, N.J., as its public relations agency-of-record. Smartparts retained R&J to develop a comprehensive public relations campaign designed to elevate brand awareness for Smartparts and differentiate the company and its products from competitors in the highly-crowded and competitive digital photo frame space.

“Digital photo frames are among the hottest consumer electronics products on the market today, and Smartparts is driving the explosive growth of the category with innovative, stylish products that appeal to a wide array of consumers,” said John Lonsdorf, President of R&J Public Relations. “We are pleased to be working with a recognized and respected brand in such a dynamic and evolving market space.”

As a leader in the growing digital frame marketplace, Smartparts has surpassed its competition by developing new products such as the SP8PRT, the world’s first and only digital frame with a built-in printer, and the world’s largest digital picture frame, the 32 inch SP3200.  R&J will leverage Smartparts’ leadership in R&D, design and distribution to firmly establish Smartparts as a premium brand, and demonstrate the company’s position as a driving force behind the growth and evolution of digital photo frames.


CLICK TO ENLARGE

About Smartparts, Inc.
Based in Totowa, New Jersey, Smartparts, Inc. is one of the pioneers of the quickly emerging Digital Picture Frame product category. Today, its partnership with Wynit, Inc. provides state-of- the-art distribution capabilities with distribution centers in California, Tennessee and New York. For more information, log on to www.smartpartsproducts.com.


Nicole Tiedemann Joins the R&J Team as Account Executive

Nicole Tiedemann has joined the firm as an Account Executive. At R&J, Tiedemann will serve as the day-to-day contact for a number of clients, including prominent toy marketer International Playthings and Kepner-Tregoe, an international business consulting firm.  Her expertise in consumer product marketing and media relations will help to generate additional visibility and brand awareness for both clients. Tiedemann also brings a strong background and experience in the technology field, having generated wide-spread coverage for tech clients in such publications as Business Week, Newsday, NBC’s Today Show, Popular Science, and PC Magazine.

Before joining R&J, Tiedemann worked as an Account Executive for Resound Marketing where she managed national and trade media outreach for prominent tech clients.  She honed her media relations experience during her years working in the media relations department of ALK Technologies, coordinating media outreach and inquiries for both the consumer and commercial divisions, CoPilot & PC*Miler

“We are very pleased to welcome Nicole to our agency,” said John Lonsdorf, President of R&J. “Her experience and technical background will be of tremendous benefit to our clients across the board, but in particular to those within our consumer electronics practice. Tiedemann, a Plainsboro, N.J., resident, studied business at the University of New Hampshire as well as the University of Tampa in Florida.


R&J Named Agency-of-Record for RTcom USA

RTcom USA Inc. has selected R&J Public Relations LLC of Bridgewater, N.J., as its public relations agency of record.  R&J has been tasked with developing and executing a comprehensive PR campaign designed to promote RTcom’s innovative and cutting-edge range of high-definition digital broadcast and consumer audio and video products.   

Headquartered in Sparta, N.J., RTcom USA is a leading manufacturer of professional digital A/V and PC connectivity products including fiber optic DVI/HDMI extension systems, HDTV switches, distribution amplifiers, signal converters, and related products.  The primary thrust of R&J’s communication program will focus on enhancing consumer and trade awareness of RTcom USA as a digital connectivity industry pioneer that designs and manufactures products to meet the most up-to-date standards and needs of system integrators, home theater consumers, A/V equipment manufacturers and broadcasters. 

“We are extremely pleased to have earned the opportunity to work with RTcom USA, and are proud to be associated with such a pioneering organization,” said John Lonsdorf, President of R&J Public Relations.  “With the explosion of the professional and consumer high-definition audio and video markets, there is a growing need for high-quality HDMI- and DVI-compatible digital connectivity solutions.  With the International Consumer Electronics Show coming in January, the timing of this initiative couldn’t be more opportune.” 


R&J President John Lonsdorf Featured
in New Jersey Business Magazine

Click here to view Lonsdorf's Article in New Jersey Business November 2007

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R&J Named Agency-of-Record for International Playthings, Inc.

International Playthings, Inc. (IPI) has tapped R&J Public Relations as its public relations agency of record.  R&J  has been tasked with developing and executing a comprehensive PR campaign designed to promote IPI’s diverse range of proprietary and distributed brands including a wide variety of award-winning games, infant toys, preschool toys, dolls, educational toys and activity toys. 

The primary thrust of this program will focus on enhancing consumer awareness and demand for the Mighty Worldä and Calico Critters product lines, but will also include brands such as  iPlay® and Earlyears®.  IPI is one of the largest suppliers of educational and developmental toys to the North American specialty market, with a 40-year record of success in the toy industry.

“We are extremely pleased to have earned the opportunity to work with International Playthings, and are proud to be associated with such an established and respected organization,” said Scott Marioni, Executive Vice President of R&J Public Relations.  “Everyone loves toys, especially toys that are both fun and educational in nature.  International Playthings provides us with a chance to do great work that makes a difference in people’s lives and to have fun doing it.”    

Headquartered in Parsippany, IPI is one of the largest distributors of toys to specialty and mid-market retailers in North America.  Brands manufactured, distributed and/or licensed by the company include Earlyears®, TOMY®, Calico Crittersä, Gotz® and iPlay®.   IPI is recognized throughout the industry as a company that delivers educational and entertaining toys, many of which have won awards and recognition from organizations such as the Oppenheim Toy Portfolio, Parents Magazine, Parent’s Choice Award and the American Specialty Toy Retailing Association.

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Andrea Harvey Joins R&J as Account Manager

 

R&J Public Relations, LLC (R&J), a leading brand-building public relations agency based in Bridgewater, N.J., has announced that Andrea Harvey of Hackettstown joined the firm as Account Manager.  At R&J, Andrea will be leading strategic campaign executions and management on several of the agency’s high-profile consumer and business-to-business accounts.

Harvey was most recently a senior account executive with Beckerman Public Relations in Bedminster, N.J..  At Beckerman, Andrea handled clients in real estate, construction and architecture.  Prior to Beckerman, Harvey spent more than five years at the LVM Group in Manhattan, where she managed a variety of accounts including real estate brokerages, property owners/managers, architecture and project management firms, and technology accounts, including 3M.  Additionally, as a member of the Society for Marketing Professional Services (SMPS), Harvey served on the organization’s program committee.  

“Andrea has created and executed highly effective public relations campaigns for clients in several industries and markets,” says Scott Marioni, Executive Vice President.  “We are very pleased to welcome Andrea aboard and are confident that she will deliver immediate and lasting benefits to the firm and our clients.”

Harvey earned a bachelor’s degree in communications and psychology from Rutgers University in New Brunswick, N.J, in 2000. 

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Kepner-Tregoe Hires R&J Public Relations as its New Agency-of-Record

Bridgewater, N.J. - Kepner-Tregoe, Inc. (KT), a global consulting and training services firm, has hired R&J Public Relations as its public relations agency of record.

R&J will provide brand-building communications and visibility for the company’s services, executives and expertise. KT helps clients build competitive advantage using systematic, process approaches to resolve business issues and achieve peak people and project performance.

The KT rational process approach is used in organizations worldwide to improve communication, relationships, teamwork, decision-making, problem solving and idea generation, ultimately increasing profitability and growth. 

“Kepner-Tregoe’s consulting and training services, designed to bring rational thinking and analysis to businesses, provides a world of possibilities,” said John Lonsdorf, President of R&J Public Relations.  “We look forward to helping KT maximize its brand and services within the North American business community.”

 

Headquartered in Princeton, N.J., KT collaborates with clients to rapidly meet and sustain strategic and operational goals by addressing their priority issues including business processes, human performance, workforce development, asset optimization, operational improvement, and managing cost and complexity.  Since 1958, KT has strived to improve understanding and communications among people worldwide through the use of shared ideas that produce rapid business results.

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R&J Public Relations awarded seven Jersey Awards
by the New Jersey Ad Club


R&J Public Relations took home a total of seven Jersey Awards for excellence in Public Relations and Advertising at a ceremony last night, hosted by the New Jersey Advertising Club.  Three First Place awards, three Second Place awards and a Certificate of Merit were awarded to the Bridgewater, N.J.-based public relations agency by fellow marketing peers and colleagues.

“We have had a great year of meeting a wide range of challenges and creating multiple opportunities for our clients, and I am very proud that the hard work and talents of our agency teams has been recognized and rewarded through these statewide awards,” said John Lonsdorf, President of R&J Public Relations. “These awards are truly an honor.  We thank the New Jersey Advertising Club for their recognition and look forward to new challenges in 2007.”

R&J was recognized with First Place Awards for its work on behalf of:

  • Falcon Safety Products, of Branchburg, N.J., in the category of Total Public Relations Plan or Campaign (Project Leader: Kyle Kappmeier, Account Executive)
  • Samsung in the category of Press Conference (Project Leader: Scott Marioni, Executive VP)
  • Good Samaritan Hospital of Suffern, N.Y., in the category of Electronic Media Placement (Project Leader: John Lonsdorf, President).

Second Place Awards went to the agency for its work on behalf of:

  • Integrity House in Newark, in the category of Media Relations Feature Placement (Project Leader: Monica Talmud, Senior Account Executive)
  • Good Samaritan Hospital in the category of Total Public Relations Plan or Campaign (Project Leaders: John Lonsdorf, President: Jason Ledder, Media Relations Director)
  • Good Samaritan Hospital in the category of Press Conference (Project Leader: John Lonsdorf, President).

The Certificate of Merit was earned by the agency for its work on behalf of the New Jersey Fire Sprinkler Advisory Board in the category of Total Public Relations Plan or Campaign (Project Leader: Monica Talmud, Senior Account Executive).

The New Jersey Ad Club strives to support the highest standards of professionalism and integrity to advance the advertising and marketing community, showcasing the Jersey Awards to recognize New Jersey-based agencies and companies that advance the industry through business success.

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R&J Hires New Account Coordinator 

 

 

 

 


 


DeCotiis Joins the Agency’s Account Team

Bridgewater, N.J. (April 23, 2006) – R&J Public Relations, LLC (R&J), a leading brand-building public relations agency based in Bridgewater, N.J., has announced that Crystal DeCotiis of New Brunswick, N.J., joined the firm as Account Coordinator.

At R&J, DeCotiis will be responsible for assisting with a variety of the agency’s communications clients including Samsung and Good Samaritan Hospital. DeCotiis began her career with R&J as an intern in September 2006.  Prior to her internship, DeCotiis worked as an editorial intern at the leading international journal in women's studies, Signs: Journal of Women in Culture and Society. During her time there she played an integral role in the publication process by reviewing and editing scholarly essays and researching potential article subjects.

“Crystal’s consistent work ethic, demonstrated leadership, and teamwork make her an excellent addition to our agency,” said John Lonsdorf, President of R&J.  “We are pleased to make her a part of our account staff.”

DeCotiis graduated summa cum laude from Rutgers University in New Brunswick, N.J., where she received Bachelors of Art degrees in Journalism and Media Studies, and English.  DeCotiis will be returning to Rutgers University in the fall to pursue her masters degree in Communication and Information Studies.

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Impact Unlimited Selects R&J Public Relations as Agency of Record

Bridgewater, N.J. (January XX, 2007) – Impact Unlimited, a leading provider of brand communications for events, meetings and exhibits worldwide,
has selected R&J Public Relations LLC as its public relations agency-of-record.  Headquartered in Dayton, N.J., Impact Unlimited designs, produces and manages integrated events, meetings and exhibits
worldwide, for a wide range of companies ranging from healthcare, to electronics, industrial and consumer products, and service organizations.

R&J is a brand-building public relations firm that specializes in helping companies identify and articulate their specific brand advantages to achieve clearly identified business objectives.  R&J will conduct a comprehensive, international public relations program designed to help Impact Unlimited leverage its considerable success to elevate its profile in key markets.

“We are very pleased to add Impact Unlimited to our growing client roster,” said John Lonsdorf, President of R&J.  “Not only is Impact Unlimited a leader within its industry, but it is widely recognized as being among the most innovative and creative firms of its kind.  It is particularly gratifying to partner with this an organization of this caliber, since we pride ourselves on developing innovative solutions to meet our clients’ needs.”

About Impact Unlimited - Headquartered in Dayton, N.J., with offices in Zurich and São Paulo, Impact Unlimited is a creative and strategic company that provides a breadth of products and services that help its clients optimize investments in events, exhibits, and meetings. The company’s award-winning creative services, along with its in-house production capabilities and worldwide logistics network, provide clients with design-driven solutions for building their brands and their businesses at the most critical point in the marketing continuum — face-to-face at events, exhibits and meetings worldwide.

With 30 years of experience and success and more than 170 employees worldwide, Impact Unlimited serves a Blue Chip portfolio of clients spanning North and South America, Europe, Asia, Africa and the Middle East.

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"TODAY" is the Day for United Bank Card
October 12, 2006 was a very big day for Jared Isaacman.  Thanks to the efforts and expertise of R&J’s media relations team, October 12 was the day the 23 year-old CEO of United Bank Card (UBC) woke up to find himself the focus of a four-minute segment on NBC’s TODAY Show. 

Isaacman has an incredible story to tell.  The visionary 23 year-old founder and CEO of UBC, he has virtually revolutionized the transaction processing industry since founding his company…… at age 16 in his parents’ basement.  In 2006, United Bank Card was ranked sixth on Inc. Magazine’s list of the 500 fastest growing private companies in the nation. 
Click here to see how R&J helped Jared use the TODAY Show as a forum to tell his incredible story to the world.

Isaacman hired R&J in February of 2006 to help him elevate UBC's profile, and garner national recognition for his company's astronomical growth and success.  On October 12, the decision to partner with R&J proved to be among Isaacman’s most visionary to date.

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R&J Public Relations Hires V.P. to Drive Client
Communications Strategies

Ken Hunter Joins the R&J Team



BRIDGEWATER, N.J. (October 24, 2006)
R&J Public Relations LLC (R&J), a leading brand-building public relations agency based in Bridgewater, N.J., has announced that Ken Hunter has joined the firm as Vice President-Account Services. At R&J, Hunter will be responsible for client strategic and tactical planning, growing the agency's portfolio of public relations and marketing solutions, account team structuring, continuing development, and staff expansion. Hunter was most recently with PRACO Public Relations Advertising Co., of Colorado Springs, Colo., where he directed public relations strategy and account teams for a variety of consumer and business-to-business accounts. Ken's experience with award-winning public relations campaigns, developing client communications strategies, and contributing to the growth and direction of similarly expanding agencies, provides R&J and its clients with a strong dose of ideas, industry insight, and structure for pursuing business goals, said John Lonsdorf, President of R&J. He is a key addition to our management team. Hunter, a Mahwah, N.J., resident, is a graduate of Syracuse University, in Syracuse, N.Y. He has experience at several public relations agencies in New Jersey and Colorado, and was a journalist covering commercial and residential real estate and high-yield bonds. A member of the Public Relations Society of America (PRSA), he served as the president of the Pikes Peak Chapter in 2006. He also won several public relations awards from the PRSA and Business Marketing Association.

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R&J Public Relations Wins Three Jersey Awards
R&J Public Relations brought home three prestigious Jersey Awards at the recent Advertising Club of New Jersey awards dinner.  The awards were presented to the agency in recognition of work they completed for clients Samsung, Good Samaritan Hospital, and Saint Clare’s Health System.

The highlight of the agency’s evening was a First Place award for Best Public Relations Campaign which was presented to R&J for their work in assisting Good Samaritan Hospital in its successful campaign to win approval from the New York State Department of Health for a comprehensive cardiac surgery program.  The agency conceived and executed a wide-ranging, multi-disciplined and multi-layered public awareness, grass-roots and media campaign that energized the Lower Hudson Valley community in support of this life-saving initiative on behalf of Good Samaritan.

In addition, R&J was honored in the category of Media Relations for its work for Samsung’s digital camera division.  The agency was honored its work in planning and executing the North American introduction of Samsung’s new line of high-end digital cameras.

Finally, R&J Public Relations was recognized in the category of Special Events for its work in conceiving and delivering “The World’s Largest Baby Shower” to mark the opening of the new Katina Center for Mother and Child at the Saint Clare’s Health System in Denville, NJ.

“Awards and honors are always appreciated, but in particular, receiving recognition in these three award categories is further proof that our people are providing creative and intelligent programs that are highly effective for our clients,” said agency President John Lonsdorf. 

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iPEC Coaching Names R&J Public Relations As Its Agency-of-Record
R&J Public Relations hired to increase awareness of iPEC Coaching’s unique coach training services

Bridgewater, NJ (June 5, 2006) – iPEC Coaching (Institute for Professional Empowerment Coaches), a world leader in certified professional coach training, has selected R&J Public Relations of Bridgewater, NJ as its public relations agency-of-record.  The institute recently hired R&J Public Relations to promote its growth in numerous markets across the country and to build awareness around iPEC’s leadership position within the rapidly emerging professional coaching field
“As part of our continued growth in the market, we saw the need to diversify our marketing mix in order to better communicate the opportunities and benefits of coaching in a way that resonates with a broader range of audiences,” said Bruce Schneider, President of iPEC Coaching.  “R&J Public Relations’ expertise and unique track record in promoting service organizations will help provide the kind of exposure and relationships we need to grow as the leader in the U.S. market.”
The institute was founded in 1999 by Bruce D Schneider, PhD and Master Certified Coach, bestselling author of Relax, You’re Already Perfect.  iPEC Coaching has grown significantly in the past few years, opening its ninth U.S. based institute – which serves the San Jose/San Francisco and northern California market – in 2005.  The company is based in Manasquan, NJ and supports regional institutes in New York, California, Rhode Island, Massachusetts, Illinois and Puerto Rico. 
“The demand for certified trained coaches and coaching skills among individuals and corporate executives is growing exponentially in many U.S. markets,” said John Lonsdorf, President of R&J Public Relations.  “We look forward to helping iPEC Coaching fortify its position as the market leader in certified professional coach training while helping them tap new audiences and markets as they continue to evolve and grow stronger.”  
iPEC Coaching offers training in coaching skills, as well as certified Life Coach and Corporate Coach training programs.  Working from a holistic approach, the institute provides a comprehensive training program involving live workshops, teleclasses, one-on-one practice sessions, peer work and independent study, allowing coaches to develop in-depth skills as well as gain the ability to engage clients before they even graduate.      

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R&J Public Relations Hires New Senior AE
Monica Talmud joins the R&J Public Relations Team

BRIDGEWATER, NJ - R&J Public Relations, has announced that Monica Talmud of Montclair, NJ has joined the firm as a Senior Account Executive.

Talmud was most recently with Matlock Advertising & Public Relations, a top multicultural marketing agency, where she provided reputation management, marketing and research support to FORTUNE 500 clients and non-profits from an array of industries.  At R&J, Talmud will be responsible for managing several accounts, including public education initiatives on behalf of Integrity House and The New Jersey Fire Sprinkler Advisory Board.

“Monica brings a fresh perspective and a wealth of experience that immediately enhance the scope and depth of services that we are able to offer all of our clients,” said John Lonsdorf, President of R&J.  “We are very pleased to add someone of her caliber to the team.”

Ms. Talmud received a Bachelors of Science degree in Mass Communications and a minor in International Relations from Boston University, Boston, MA.

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R&J Public Relations Named Agency of Record for Zero Surge, Inc.

Bridgewater, NJ  --  Zero Surge Inc.,  a leading manufacturer of non-degrading power quality filters for a variety of industries and applications has named R&J Public Relations, LLC its public relations agency of record. 

“We manufacture a series of products that are technologically complex and completely different from anything else on the market,” said Rudy Harford, Chief Engineer and President of Zero Surge.  “As such, we need to educate the marketplace about what makes our products different and more effective than the competition.  R&J demonstrated a clear understanding of our products and the environment in which we operate.  I am confident that they will help us increase awareness and understanding of our products in the marketplace and subsequently increase our presence in key vertical markets.”

For over 16 years, Zero Surge’s revolutionary patented products have been providing unequalled, unfailing powerline surge protection for a number of industries.  Unlike the traditional products that shunt excess surge energy to the “ground” wire and utilize tiny, inexpensive metal oxide varistors (MOVs) to divert surge current, Zero Surge’s power quality filters perform as a tranquilizer on the surge current and absorb even the most destructive strikes, dissipating them harmlessly over the neutral wire, repeatedly.  MOV‑based surge suppressors have a history of overheating and causing fires. When hit with powerful surges, MOVs have been known to explode, and they deteriorate with use, completely losing their effectiveness with no outward sign of the degradation. 

Zero Surge Inc. manufactures, non-degrading power quality filters, certified by UL for safety, endurance and performance. In business since 1989, the company’s patented filters eliminate the surge damage and equipment loss often experienced with sacrificial MOV (metal oxide varistor) type surge suppressors.  Zero Surge Inc. has over 50 models accommodating a wide range of applications.  Corporations, medical operations, universities, ocean vessels, the U.S. military and government, manufacturing plants, banks, utilities, and homeowners are just some of the customers relying on Zero Surge filters.  The products do not contain sacrificial MOVs which wear out with use, can fail, and have caused fires.

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United Bank Card Taps R&J Public Relations as Agency of Record
United Bank Card, Inc. (UBC), a payment and transaction processor serving businesses nationwide, announced today the appointment of R&J Public Relations, LLC (R&J) as its public relations agency-of-record.  UBC currently handles the accounts of over 30,000 merchant locations and processes in excess of $2.5 billion annually.  The company was ranked 19th on Inc. Magazine’s list of the 500 fastest growing private companies in 2005.

UBC selected R&J to help elevate awareness of its revolutionary approach to serving the needs of the transaction processing industry and the promote UBC’s ever‑expanding range of products and services.

“R&J Public Relations demonstrated an understanding of our company, our industry and the values and characteristics that make United Bank Card unique in the marketplace,” said Jared Isaacman, CEO of United Bank Card.  “We are confident that they will be very effective in helping us communicate the many advantages that we offer our current and prospective partners, as well as our vision for the future of the industry.” 

Led by its visionary 22 year-old founder and CEO, UBC has virtually revolutionized the transaction processing industry over the course of its brief history.  One of the nation’s leading payment processors and merchant acquirers, UBC continually sets the standard for innovation, customer support and commitment to its partners. 

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World’s biggest advertiser demonstrates PR’s value
Procter & Gamble, the world’s largest advertiser with over 400 well-known consumer brands, concluded an in-depth, 18-month study of their marketing tools and tactics.  The result?  P&G found that public relations more than any other discipline provided the best ROI within the company's vast marketing mix.

P&G developed the study to measures its PR efforts in the context of and in relation to all of its other marketing efforts such as advertising, sponsorships and promotions, direct response, and merchandising.  The study incorporates detailed analysis, including information on cost, scope, audience, geographic markets, and possible synergy with other marketing tactics.  P&G’s findings showed a greater ROI from PR than other marketing discipline in four of the six brands tested.

Given the difficulty in measuring PR’s effectiveness (this is an age-old problem and a good subject for a subsequent newsletter) it is gratifying that a sophisticated marketer like P&G has finally put their analytical muscle behind what we in the PR field have known for a long time – that pound for pound, PR is the most effective way to market a product or service.

Virtually every major business book on marketing in the past several years has touted the power of PR.  The most famous, of course, is the Al and Laura Reis tome The Fall of Advertising and the Rise of PR.   A real sea-change is taking place in the marketing field.  Smart marketers, like those at P&G are joining the revolt.  Will you get in before it has become a full-scale revolution?

As always, I'm happy to hear your feedback on this article.  jlonsdorf@randjpr.com
To read PR Week’s article on this, click http://www.prweek.com/us/thisissue/article/527323/pg-debuts-measurement-tool-calculating-prs-value

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R&J’s Jason Ledder Organizes Fundraising Wine Tasting Dinner to Benefit Habitat for Humanity
(November 7, 2005) - Home is where the heart is.  Having a warm, secure haven is something every family deserves.  But for many lower income families, safe and decent homes are hard to come by.  Despite the affluence of the Central New Jersey area, often times high rents and high real estate prices force many hard working families to live in overcrowded and poorly maintained houses.  In a step to help less fortunate families, the Raritan Valley Habitat for Humanity will be building a cluster of four new homes in the Bernardsville area.  The homes will be located across the street from the municipal complex on Route 202, and construction is set to start in 2006. 

In order to help fund this grand project, R&J’s own Jason Ledder has organized a multi-course fundraising dinner and wine tasting at Grappa Restaurant in the Somerset Hills Hotel to benefit the Raritan Valley Habitat for Humanity.  The dinner will be held on Thursday, November 17th, 2005 at 6:30pm.  All proceeds from the event will go to RVHFH for the construction of these homes in Bernardsville.

“Needless to say, Scott and I are tremendously proud of Jason and the work he does within the community – for Habitat and for Special Olympics – as well as this past summer for the people of Ecuador in building Homes of Hope,” said agency President John Lonsdorf.   “Jason is one of those special people whose boundless energy and sense of community are an inspiration.”
Geoffrey Conrad, General Manager of The Somerset Hills Hotel adds, “We are proud to host this fundraising dinner and wine tasting.  This is our second year hosting this event and our chefs have prepared a menu to compliment the various wines our guests will be sampling.  More importantly, it gives us a chance to assist those among us who need our support.”

Tickets for this fundraising event are being sold at $89.00 per person, including tax and gratuity.  Tickets must be purchased in advance by calling the hotel at 908-647-6700, Ext. 108. 

RVHFH is entirely dependent on the support of community sponsors.  All funds must be raised locally, including money for land, infrastructure, and home construction.   RVHFH is supported by individuals, businesses, churches and other faith-based groups, and private foundations.  Thanks to the support of these donors, 82 people, including 54 children, are living in 20 homes built by RVHFH.

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Kristine McVicar Joins R&J Public Relations in the Position of Senior Account Manager

Bridgewater, NJ (October 17, 2005)—R&J Public Relations, a  leading marketing-focused PR agency based in Bridgewater, NJ, has announced that Kristine McVicar of East Brunswick, NJ has joined the firm in the position of Senior Account Manager, according to agency President John Lonsdorf.

McVicar was most recently a  Senior Account Executive at MWW Group, a public relations agency based in East Rutherford, NJ working primarily on the Nikon Corporation account.  Prior to that she was a Senior Account Executive with New Directions Public Relations based in Princeton, NJ, where she was the lead account representative for Panasonic Consumer Electronics Company of America.  At R&J Public Relations, McVicar will be responsible for account management on several high-profile accounts including Samsung Camera, Bogen Imaging and Hampshire Companies.

“Kristine brings over six years of public relations experience, predominantly in consumer electronics, but in other practice areas as well, to R&J and our clients,” says Lonsdorf.  “Her creativity, management, media relations skills and proven results for previous and current clients make her a tremendous asset to R&J.”

McVicar received a Bachelor of Science degree in Mass Communications with a concentration in Public Relations from Towson University, Towson, MD.

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Lonsdorf To Speak at New Jersey Advertising Club Career Day

Bridgewater, NJ (October 3, 2005) – R&J President John Lonsdorf has been tapped by the New Jersey Ad Club to speak on careers in public relations at their 17th Annual Career Day, geared toward attracting the best and brightest college students into the marketing communications field in New Jersey.

This year’s Career Day will be held at Montclair State University on Thursday, October 27 from 8:30 AM to 4:00 PM.  It is focused on college seniors who will be making important career decisions shortly, but is open to anyone who wants to gain insight into how the industry works, the requirements for entry, tips for success, and the rewards and challenges of a career in marketing communications.

Information on Career Day 2005 can be found at
www.njadclubcareerday.org.

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R&J Public Relations Named Agency-of-Record for The Somerset Hills Hotel and Inn at Somerset Hills
Agency Will Promote the Two Hotels as the Premier Hospitality Destination in the Somerset Hills Area

Bridgewater, NJ (September 30, 2005) – The Somerset Hills Hotel in Warren, NJ, and its sister property, The Inn at Somerset Hills in Basking Ridge, NJ have R&J Public Relations of Bridgewater, NJ as public relations agency-of-record for the promotion of these two fine European-style hotels within the business community and among the general public in the Northern and Central New Jersey areas.   The appointment was announced by Geoffrey A. Conrad, General Manager of the two hotels.

“R&J Public Relations has an established track record in promoting high-end clients within discerning marketplaces, and we believe their expertise will help to position our two hotels as the premium hospitality and lodging choice in the Somerset Hills area,” said Conrad.

The Somerset Hills Hotel

The Somerset Hills Hotel carries on the tradition of the small, luxury hotels of Europe, with elegantly-appointed and spacious rooms, whirlpool suites, efficiency suites, an exercise room and outdoor pool within a modern, state-of-the art facility.  The 123-room hotel offers five meeting rooms in addition to the Claremont Ballroom, which can accommodate weddings and gatherings of up to 250 people.  Two restaurants, the upscale, fine dining Grappa Restaurant, and the casual, pub-style Tap Room offer a variety of dining and lounge experiences.

The Inn at Somerset Hills is the perfect marriage of colonial-style elegance and modern convenience.  The Inn at Somerset Hills is perfect for business travelers, combining enhanced meeting and conference facilities, along with state-of-the-art business services and amenities and 112 cozy and comfortable rooms.  The Inn features The Dead River Pub and Restaurant which serves an upscale menu, and where live music can be heard on most weekends in the lounge.

Both hotels are just 30 minutes from Newark International Airport, and free local and airport shuttle service is available.

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Lonsdorf is Featured Speaker at NJ Biz / Wachovia Bank Marketing Forum

Agency President John Lonsdorf will be a featured speaker at the “Marketing and PR for Small Businesses” Forum co-sponsored by NJ Biz Magazine and Wachovia Bank.  The September 13 event features presentations by three prominent New Jersey marketers, followed by an “open forum” Q&A that promises to be both interesting and informative. 

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A Note from Jason Ledder:

Not knowing what to expect, I stepped off the plane in Ecuador and into a whole new world – a world that is almost impossible to describe.  At first glance, the areas in which we were to work could best be described as squalor – extremely dusty and dirty.  It looked to me like somewhere where life as I have come to know it and happiness could never co-exist.  

But that was only on the surface.  To our great surprise, it didn’t take long for our group to realize that the abject physical poverty of the area was belied by the spirit of the people for whom we were to work.  Despite the living conditions, these were some of the cleanest, proudest and yes, happiest, people I have ever met in my life. 

Most of the houses we built were for families who, up until then, slept under lean-to shanties made of old sheets, hubcaps and scraps of wood.  To see their faces as they stepped into an actual home for the first time was something I will never forget.   The one-room bamboo homes that we built would be considered sheds in the U.S., but to the families we helped, it instantaneously became a home.  It was the first – and probably the only – real roof they will ever have over their heads.


Jason Ledder traveled to Ecuador to build "Homes of Hope"

This trip was the single most eye-opening, life changing experience I have ever had.  Working with these people who have literally nothing helped put my own life in perspective.  The balance on my credit card bill and the mounting piles of work on my desk seem less stressful to me now.  I am more motivated and less stressed in everything I do now.  I hope that no one ever has to experience the poverty that I witnessed, but I am now more appreciative of everything I have been blessed with, because I did.

The Ecuadorian people were tremendously grateful to our group, and showed their appreciation in ways that I will remember forever.  But, strangely, I feel it is I who owes a debt of gratitude.  I am grateful to the church for making this opportunity available to me.  I am grateful to R&J PR for giving me the time off to undertake this service.  I am grateful (and will never, ever again take for granted) the many blessings of family, friends and home that I have here in the United States.  But mostly, I am grateful to the warm, caring and generous Ecuadorian people, who taught me an important lesson on life, happiness and the great responsibility that we who are blessed with so much have to our fellow man.

Click here for photo story

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Marioni Appointed to VP
Scott Marioni has been appointed Vice President and made a partner in the firm, according to agency President John Lonsdorf.  Marioni has been with the firm for over six years, most recently in the position of Senior Account Manager. 
"Scott's proven leadership and marketing knowledge have been invaluable to R&J Public Relations over the past several years," said Lonsdorf.  "He is a tremendous asset to his clients, and has helped R&J to secure a position as one of the top public relations firms in the region."
A native of Bridgewater, NJ, Marioni has worked as a public relations professional in New Jersey for more than ten years.  His professional background includes experience in virtually every facet of the industry including corporate communications, issues management, media relations, product publicity, event management, trade show support, public affairs and crisis management. 

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R&J Public Relations Named Agency-of-Record for Cooke Optics
Cooke Optics, manufacturers of professional camera lenses for the motion picture and professional photography markets, has named R&J as public relations agency-of-record.

Cooke lenses have been used to shoot several of the most renowned and visually beautiful motion pictures of all time.  Recent box office releases shot with Cooke lenses include Ray, Bridget Jones's Diary, Chicago, Under the Tuscan Sun, and Harry Potter and the Prisoner of Azkaban.

“R&J Public Relations has an established track record in promoting high-end products within the professional cinema, video and still photography markets, and we believe their expertise will help to position the Cooke brand of premium lenses for maximum success,” said Les Zellan, Chairman of Cooke, based in England.

“With Scott and Shackleton at the South Pole; at the top of Mount Everest and in the deepest ocean in the world; at royal weddings and major ceremonial events; in most of the world's television networks, and on major film locations, Cooke lenses have stunningly documented the most historic events of the 20th century,” said John Lonsdorf, President of R&J Public Relations. 
 

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Lonsdorf in the News
R&J PR President John Lonsdorf is once again quoted in the February 28 issue of NJBiz.  Lonsdorf was sought out by the publication as an expert in public relations, and was interviewed about the recent storm of press at the Borgata Hotel and Casino in Atlantic City.  Lonsdorf was featured as an expert on the use of web logs (“blogs”) in the publication’s February 21 issue as well.

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R&J Named International PR Agency-of-Record for Lino Manfrotto
Lino Manfrotto, the world’s leading manufacturer of tripods and camera support under the Manfrotto and Gitzo brands, has named R&J Public Relations as its international public relations agency-of- record. 

“R&J Public Relations demonstrated the creativity and market knowledge that we were seeking in an agency to lead the worldwide publicity efforts for the Manfrotto and Gitzo brands,” said Luigi Cadorin, Director of Sales and Marketing for Lino Manfrotto in Bassano del Grappa, Italy. 

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  © R & J Public Relations, LLC. 2005 an Affiliate of Stryker-Munley Group
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R&J PR announces promotion of Kyle Kappmeier to Senior AE
John Lonsdorf gives Keynote Presentation at Rutgers Graduate Communication Symposium
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R&J Public Relations Wins Three Jersey Awards
iPEC Coaching Names R&J as AOR
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R&JNamed Agency of Record for Zero Surge, Inc.
United Bank Card Taps R&J Public Relations as Agency of Record
World's biggest advertiser demonstrates PR's value
R&J's Jason Ledder Organizes Fundraising Wine Tasting Dinner
McVicar Joins R&J PR
Lonsdorf to Speak at NJ Advertising Club Career Day
R&J PR Named Agency-of-Record for Somerset Hills Hotel and Inn
A Note from Jason Ledder
Marioni Appointed to VP
R&J PR Named Agency-of-Record for Cooke Optics
Lonsdorf in the News
R&J Named International PR Agency for Lino Manfrotto